Please refer to the Meridian Waste Key Dates and Transition Information for a complete timeline and information on the change.
- Meridian Waste will be mailing a City of Eureka Meridian Waste Service Guide to each customer on Monday, December 19th.
- Meridian Waste is the City's trash collector beginning January, 2, 2023.
- Please find your service days here.
- After customers receive their first bill in the mail, they can visit the Meridian Waste website. You will click set up new user and refer to the customer number and access code that are on your paper bill to set up your new account. Once you have an online account you can exchange your cart for a different size or add an additional cart ($5 per cart per month).
Water & Sewer
MIssouri American Water provides the City's water and sewer Service.
TURN SERVICE ON OR OFF
Turning the Water On
Turning your residential water services on and off has never been easier. Visit the MyWater to set up your account, keep track of your water use and pay your bill when it is convenient for you. You can even request a time to have your service turned on or off. Residential and commercial customers may also call Customer Service at 1-866-430-0820 between 7 a.m. and 7 p.m. to speak with one of their experienced customer service representatives.
For residences that have never had water service, MOAM will install a meter and turn on the water. Someone should be home at the time of the meter installation, just in case a faucet or other water device has been accidentally left on inside.
For residences where water is already being provided, you want to be sure that you are only charged for the water you use. MOAM will visit your residence to read the meter and start your billing with an actual reading. This also applies for most seasonal accounts. Please have your service address, billing address, and telephone number handy.
Turning the Water Off
To stop service when you are moving, or to shut off seasonal service, please call the Customer Service Center at 1-866-430-0820. Be sure to notify them a few days before you want your water service disconnected so they are able to take a final and accurate meter reading and ensure that you are only charged for water you have used. Be ready to tell them the date service should be stopped, to arrange for a final meter reading, and to provide them with your final billing address. And don’t forget to have your service address, billing address, and telephone number handy.
Customers with non-emergency questions about the transition of their water and wastewater service can email them at firstname.lastname@example.org or by calling their temporary phone number between 8 a.m. – 3:30 p.m., Monday through Friday at 314-996-2202.
Billing information can be found online or by calling 866-430-0820.